FAQ & Help

MySkirent helps users find ski rental stores in France, Switzerland, Austria, and Italy, according to search criteria and user recommendations.

MySkirent is easy to use and 100% free. First, to find a ski rental store, select a destination. Then, you can access a list of stores and choose one using a selection of available filters. When the user chooses a store, they can book directly on the store's website.

No, MySkirent gives users a list of ski rental stores, but you cannot book directly on our site. MySkirent does give a website for each store where you can book directly.

Yes, we can email you a store's details. Simply enter your email address on the selected store's profile page.

It's easy to rate a store and write a review on MySkirent. Just go to the store's profile page and click "Write a review," then follow the instructions. You can also click on "Write a review" from the website, and follow the instructions.

Yes, you have to create an account to write a review and rate a store. It's easy, and it only takes a few minutes. When you create an account, you can save your favorite destinations and stores. You can create a new user name and password or log in with Facebook.

Yes, the MySkirent team checks every review before publishing it to screen for abusive or disrespectful comments. All reviews, whether positive or negative, must respect the MySkirent terms and conditions.

Yes, you will receive an email at the address you provided when creating your account if your opinion is published or dismissed. You will also receive an email notification when a store owner replies to your review.

To edit your personal information, log onto MySkirent and go to "My account".

Yes, you can unsubscribe from the MySkirent newsletter, from the MySkirent website, under "My account," or by clicking on the "Unsubscribe" link at the bottom of the email newsletter.

Yes, you can unsubscribe from the Salomon and/or Atomic newsletters, from the MySkirent website, under "My account," or by clicking on the "Unsubscribe" link at the bottom of the email newsletter.

The MySkirent website features a section explaining the differences between downhill skiing, snowboarding, and cross-country skiing. Remember, you can always ask a ski rental professional for advice.

To make the most of your stay in the mountains, you need the right equipment. For skiing or snowboarding, we recommend wearing three layers: a technical base layer to keep you warm and wick away perspiration. A mid layer, like a fleece or a micro down jacket, to retain warmth. Finally, an outer layer to protect against the elements. It doesn't have to be thick, but it should be protective, breathable, and waterproof. Don't forget to protect your eyes with appropriate sunglasses or a ski mask, and wear a special helmet for skiing or snowboarding. You can find all the equipment you need at www.salomon.com.

If you are a ski rental store owner who wants to set up a MySkirent profile, just complete the form in the "Profile request" section. Our team will study your request before getting in touch to help you set up a store profile.

Once your profile request is accepted, you will receive an email with your login information. Then you can access the MySkirent professional admin section to set up and manage your store page. You can include a store description, contact information, photos, plus a description of your services and gear to attract visitors and book rentals online or by phone. You can also get and reply to customers' reviews.

No, MySkirent is 100% free for professionals, who can use it to promote their stores and increase online bookings.

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